The Decaffeinator – Return & Refund Policy

At The Decaffeinator, your satisfaction and well-being are our top priority. If our product doesn’t work for you, we’re here to make things right.

30-Day Money-Back Guarantee

If you’re not fully satisfied with your purchase, you may request a return or refund within 30 days of receiving your order—no questions asked.

Eligibility for Returns

To qualify for a refund:

• Return requests must be made within 30 days of delivery.

• The product must be returned in its original packaging.

• Opened products are eligible for a refund (we want you to try it!).

How to Start a Return

Email us at info@thedecaffeinator.com with:

• Your order number

• Name and email used at checkout

• Reason for return (optional but appreciated)

We’ll send you simple return instructions.

Refunds

• Refunds are issued to your original payment method.

• Please allow 5–7 business days after we receive your return to process your refund.

Damaged or Incorrect Items

If your order arrives damaged or you received the wrong item, contact us within 7 days of delivery for a free replacement.

Shipping Costs

• Customers are responsible for return shipping costs unless the item arrived damaged or we made an error.

• Original shipping fees (if any) are non-refundable.

Questions?

We’re here to help. Reach us anytime at info@thedecaffeinator.com